Synology Cloud Station Backup

  1. Synology Cloud Station Backup No Shared Folder Available For Backup
  2. Synology Cloud Station Backup
  3. Synology Cloud Station Backup Client
  4. Synology Cloud Station Setup
  5. Synology Cloud Station Backup For Windows 10
  6. How To Schedule A Synology Cloud Station Backup
3.Other useful things to do with Cloud Station
6.Backups for Desktop, Tablets and Laptop

After restore, use that as a sync source moving forward (i.e. Cloud Station can be configured to pick up from here and continue to back it up) The best I have found is to right-click on the folder in File Station and use download - that starts downloading a zip file (no other choices)! Household Cloud Solution for Data Sharing and Backup Synology DiskStation DS220j is an entry-level network-attached storage for your household to store and share photos, videos, documents, and all types of personal data. The 2-bay private cloud solution provides complete and intuitive data protection approaches for you to. Again, Cloud Station on all devices would think that everything was in sync. The work around was to delete the affected file from File Station web interface (make a backup first). After this, the affected PC would immediately upload the file back and Cloud Station would then sync it across all other drives.

How many of you think that backing your data (e.g. pictures on mobile phone, documents on laptop) to your Network Attached Storage (NAS) is sufficient to protect you against unexpected data loss? Do you protect yourself against unexpected data loss on your NAS? My recent data loss experience prompted me to review my home’s backup strategy and here it is.

Create a backup task and select Synology C2 Storage as the cloud destination. You will be asked to sign in with the Synology Account you wish to use to manage C2 Storage for Hyper Backup. After login, you may start the 30-day free trial if eligible or purchase a C2 Storage plan. Come and join us at Synology Community. A place to answer all your Synology questions. Ask a question or start a discussion now.

Contents to be backed up

My current backup strategy uses Synology NAS’s capabilities to backup the contents on my family members’ mobile phones and computers. The contents that I am backing up are:

Device Contents to be backed up
Mobile phone Photos, Documents (e.g. created contents)
Computer Documents (e.g. created contents)

This gave me the assurance that we will still have our data (somewhere) if something undesirable were to happen to our devices. For example, misplaced devices or device failure. It also allow us to virtually expand the storage capacity of our devices by tapping on the “cloud” storage offered by the NAS. Essentially, aged data are (manually) pruned while still retaining a copy on the NAS.

Data on the NAS are in turn backed up to Cloud providers (with transport and data encryption). So basically, data on my devices are backed up to both my home (on-site) Synology NAS and Cloud (off-site).

These backups happen automatically without users’ intervention. So let me share the apps that I am using.

Synology Cloud Station

The Synology Cloud Station keeps (user) selected folders synchronised between the client device and the server. The server is essentially the Cloud Station Server app on the NAS while the client devices are my mobile phones and computers. The Synology Cloud Station client app is available on Android, iOS, Windows and Macintosh.

Synchronisation direction can be defined for each synchronised folder-pair: two-way, upload only or download only.

The Cloud Station does versioning for synchronised files. This allows me to download/ restore previous version of the files. Restoring a previous copy of a file will replace the current copy.

The important folders (camera folder, documents folder, etc.) on my Android mobile devices are backed up using this method.

Other useful things to do with Cloud Station

Pruning old files off your devices

As my mobile phone does not have expandable storage (i.e. SD card), I made use of the two-way sync feature to prune older files. Basically, I just have to shift the older files on my NAS to an non-sychronised folder and the files will be removed from my mobile phone. This effectively prunes and free up storage capacity on my mobile device.

Remotely push files to devices

Similarly for my toddler’s video-cum-music-player (a ruggedised Samsung S4), I am using this method to remotely push down new contents to her phone. I just have to drop the new files into the synchronised folder on the NAS and they will be downloaded to her device. No more fighting with her over the control of the phone.

Synology Cloud Sync

The Synology Cloud Sync synchronises files between the NAS and Cloud providers (e.g. Google Drive, Dropbox, Amazon Cloud Drive).

Similar to Cloud Station, synchronisation direction can be set to either two-way or upload only or download only. Bandwidth limit can also be imposed for upload and download to avoid choking the Internet link.

I am using Cloud Sync to backup my digital memories (i.e. photos, videos, audios) to the Amazon Cloud Drive for additional copy of the backup. Basically, the folders backed up using Cloud Station are Cloud Sync-ed to Amazon Cloud Drive. As the Amazon Cloud Drive features unlimited storage, I backed up the original untouched uncompressed contents.

Synology Hyper Backup

The Synology Hyper Backup is another backup solution. Aside from doing backups of files, it can also backup application’s data and system settings. The data backed up using Hyper Backup are kept in a proprietary database that can be browsed or restored to another Synology NAS. It can do encrypted backups and backup tasks can be scheduled to run periodically with versioning and rotation. With versioning, previous version of files can be restored.

Since I have subscribed to Amazon Cloud Drive, I created tasks to periodically backup important files on the Synology NAS to Amazon Cloud Drive with encryption. Without the digital key, nobody should be able to view the contents of the backup. So keep the key safe somewhere like on a reliable USB storage behind secured safe on a deserted island.

Backups for Desktop, Tablets and Laptop

Windows’s File History

For my Windows 10 tablets and computers, I make use of File History to do backups (with versioning) to my home folder on the Synology NAS. Synology allows each users to have their personal home folder on the NAS.

The File History is a relatively unknown/ under-utilised feature among my colleagues and friends. It is similar to Macintosh’s Time Machine just that it is in Windows-flavour. It also allows one to dive in to explore and restore various versions of backed up files.

Again, the File History backups are backed up to Amazon Cloud Drive via Hyper Backup.

Macintosh’s Time Machine

For my iMac, I am using the Time Machine to backup to the Synology NAS. Yes, Synology supports Time Machine too.

I tried to backup the Time Machine sparsebundle files and restoring them from Hyper Backup to the NAS. My iMac complained of corruption and prompted to create a fresh backup. Well, I guess I cannot restore Time Machine’s backup this way.

Periodic Data Scrubbing

Synology Cloud Station Backup No Shared Folder Available For Backup

The most important thing of all – Data Scrubbing.

I perform data scrubbing/ RAID scrubbing periodically via scheduled tasks. RAID scrubbing is a data maintenance feature that inspects volumes and repairs any detected data inconsistencies. The scrubbing process attempts to correct detected errors using redundant data from RAID.

Data inconsistencies are silent killers. You see the files there and think they are ok but they are in fact corrupted.

So, at the very least, religiously perform data scrubbing.


So that is my current backup strategy on top of the redundancy offered by RAID. Just to recap, I am using the following features of Synology NAS for file/ content backups:

App Type Purpose
Cloud Station File-level Backing up of files on mobile phones
Cloud Sync File-level Backing up of files to Cloud Provider(s)
Hyper Backup Image-level Backing up of files, app data and system settings to Cloud Provider(s)
Time Machine Image-level Backing up of Macintosh's data

Lastly, do keep your precious data safe. If you find the above a hassle, at least do a periodic data scrub.

Treat shadowandy!

If these step-by-step guides have been very helpful to you and saved you a lot of time, please consider treating shadowandy to a cup of Starbucks.

Protect and share your data, anywhere

Synology C2 Storage is designed to offer the most integrated and cost-effective cloud storage solution for Synology NAS users. All data in transit and at rest are secured using rigorous encryption technologies.

Your investment optimized

After you invest in a NAS as a file server to protect and share your data, there might still be a possibility of data loss in the event of human errors or any other disasters. Synology C2 Storage offers our NAS users a plan for data availability and storage expansion on the cloud, thus maximizing business continuity.

Streamlined user experience

Synology C2 provides a uniformed interface and user experience just like in DSM, requiring only a minimal learning curve. The intuitive design and graphic presentation of data create a smooth interaction, making all information easy to track.

Data protection expertise

Synology is an expert in data and service protection. Starting with private cloud services, we have a long history of providing reliable IT solutions for our customers. Now we are ready to step into the public cloud sector and take data protection to the next level.

C2 Storage for Hyper Backup

Complete your backup plan with C2 Storage, providing additional protection for data with seamless efforts.

Learn more

C2 Storage for Hybrid Share

Connect your Synology NAS with C2 Storage, keeping all data in the cloud while retaining only frequently used data in a local cache on the NAS for fast and low-latency access.

Learn more

Complete your backup setup

C2 Storage for Hyper Backup provides a cloud backup solution for enterprise and home users. Storing backups of your files to C2 Storage ensures that essential data remain safe and available even if local copies are hit by disaster or IT failure.

One-stop solution

Synology NAS and C2 Storage combine to offer a comprehensive data protection solution. From service consulting and technical support to hardware warranty, Synology is with you each step of your data protection journey.

Affordable cloud data protection

Unpredictable data center costs, as well as hardware and administration expenses make privately setting up secure remote backup storage a daunting task. C2 Storage plans offer full-featured professional data protection at a predictably low price.

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More than what you pay for

Restore full backups, individual files, and multiple historical versions to any destination, with a web portal, desktop client, and Synology NAS integration.

Secure data with military-grade encryption

Enable client-side encryption and make your data unreadable before it leaves your device with advanced AES-256 and RSA-2048 encryption.

A password-protected private key for each task ensures that neither Synology, nor any other person or organization can decrypt, access, or modify your data.

Flexible backup options

Seamlessly integrated with Hyper Backup on your Synology NAS, C2 Storage adds protection and functionality to your existing backup configuration.

Schedule backup tasks

Run backup tasks at scheduled times and plan transmissions outside peak business hours.

Explore file histories

Multi-version support means C2 Storage for Hyper Backup users have access to multiple recovery points for each file.

Access data from anywhere

Access your essential data when no Synology NAS is at hand. Download individual files to your PC using Hyper Backup Explorer or the C2 Storage web portal.

Recover data your way

C2 Storage for Hyper Backup offers multiple granular restoration options for greater flexibility. Enable advanced encryption to ensure that only you can read your data and protect the integrity of your backups.

  • Windows, Mac, and Linux

    Hyper Backup Explorer client available for all major operating systems lets you retrieve files with a simple click.

  • C2 Storage web portal

    Sign in to the Synology C2 Storage portal with your Synology Account to browse and download any file through a streamlined interface.


Synology C2 Storage plans offer flexibility in features, storage capacity, and costs. Start backing up your Synology NAS with our cost-effective plans.

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Synology Hybrid ShareBETA

Synology Hybrid Share connects your on-premises Synology NAS with Synology C2 cloud storage, keeping all data in the cloud while retaining only frequently used data in a local cache on the NAS for fast and low-latency access.

Backed by unlimited cloud scalability

Imagine if you can manage resources efficiently while scaling your business. Hybrid Share is perfectly integrated with our public cloud service C2 Storage, delivering a hybrid-cloud solution that combines key cloud storage benefits including availability, flexibility, and scalability — all in one Synology NAS box.

A hybrid approach for Synology NAS

You can easily yet substantially expand the value of your Synology NAS infrastructure with low upfront costs.1 Start scaling storage on-demand and on a pay-as-you-go basis, and improve workforce productivity through global file sharing. Achieve more without any compromises of data security or system performance!

Synology cloud station backup

Storage expansion

Unlock the storage limitations of a physical NAS device by leveraging the unlimited and on-demand scalability of C2 Storage — it can all be done within just a few minutes.


Multi-site file sharing

Instantly sync cloud-managed data to each NAS and access them as local cached data, reducing on-premises storage footprint, minimizing bandwidth usage, and cutting associated costs.

Instant data access

Cloud-based data are accessible on your NAS immediately upon the connection of a Hybrid Share folder. This also eliminates the long hours typically needed for data migration or recovery.

Cache data at local needs

Fulfill different system and workplace needs effortlessly. Mount the same Hybrid Share folder on different NAS and customize the maximum cache size for each NAS, ensuring fast data access and optimal storage deployments on each site.

Access cloud data at LAN speeds

The data cached on your NAS enables fast and native file access experiences via file protocols (e.g., SMB, AFP, NFS, and FTP) and web browsers (e.g., File Station) — even for offline access.

As private as it should be

Synology cloud station backup connection failed

Your data are encrypted using end-to-end AES-256 standard at all times, no matter whether stored on the public cloud or in transit. Private keys are generated client-side and never get passed to Synology. Only you, the holder of the key, can decrypt and access your own data.

Join the Beta Program

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  1. During the Hybrid Share Beta period, each registered preview tester will receive up to 1 TB of free Synology C2 Storage for the Hybrid Share trial. The pricing plans for larger storage capacity will be available upon the official release of Synology Hybrid Share.

Flexible Plans

Synology C2 Storage plans are tailored to different users with features, storage and prices to match their size and needs. Whether you are a home user looking for an easy-to-use cloud backup plan, or a system administrator in search of secure cloud storage with optimized space utilization, Synology’s pricing plans can meet your needs.

100 GB

  • Hyper Backup
  • Daily backup
  • AES-256 data encryption
  • Restore from web browser
  • Free file versioning
/ year

300 GB

  • Hyper Backup
  • Daily backup
  • AES-256 data encryption
  • Restore from web browser
  • Free file versioning
/ year

1 TB

  • Hyper Backup
  • Daily backup
  • AES-256 data encryption
  • Restore from web browser
  • Free file versioning
/ year

(€5.99 / month)

  • Hyper Backup
  • Hourly backup
  • AES-256 data encryption
  • Restore from web browser
  • Customizable retention policy
  • Deduplication
/ year

(€6.99 / month)

Pricing Details

100 GB

  • Hyper Backup
  • Daily backup
  • AES-256 data encryption
  • Restore from web browser
  • Free file versioning
/ year

300 GB

  • Hyper Backup
  • Daily backup
  • AES-256 data encryption
  • Restore from web browser
  • Free file versioning
/ year

1 TB

  • Hyper Backup
  • Daily backup
  • AES-256 data encryption
  • Restore from web browser
  • Free file versioning
/ year

($5.99 / month)

  • Hyper Backup
  • Hourly backup
  • AES-256 data encryption
  • Restore from web browser
  • Customizable retention policy
  • Deduplication

Synology Cloud Station Backup

/ year

Synology Cloud Station Backup Client

($6.99 / month)

DownloadPricing Details

Synology Cloud Station Setup

  • * The prices above do not include VAT. Local VAT is added if applicable.
  • Plan I
    Plan I protects your data through daily backups with a default retention policy. C2 Storage for Hyper Backup will retain 11 backup versions (one latest, 7 daily, 3 weekly) going back 30 days. Regardless of the cumulative size of your backup versions, only the source data size on your Synology NAS is counted toward your C2 Storage usage.
  • Plan II
    Plan II lets you customize your backup schedules and retention policies. All your backup versions count toward your total C2 Storage usage. However, Plan II-exclusive deduplication helps you cut back storage use by reducing duplicate data across different versions.
    Extra storage space up to 200 TB can be added directly through in-app purchase. To purchase more than 200 TB, please contact us.

No hidden fees

Synology charges no hidden fees besides the subscription cost. File upload, restoration, and browsing are always free of charge on your Synology NAS, through the PC client, and using the C2 Storage web portal.

30-Day Free Trial

Each Synology Account can activate a one-time 30-day free trial. Try all the great features that C2 Storage offers before deciding whether it is the solution for you.

Flexible Usage Plan

Backup storage on C2 Storage can be purchased using one Synology Account and shared with multiple Synology NAS, increasing the flexibility of storage use. You can upgrade your backup plan at any time if more space is needed.

Synology Cloud Station Backup For Windows 10

How to Start a Backup Plan with C2 Storage

Sign in to DSM with administrator privileges and install Synology Hyper Backup. Create a backup task and select Synology C2 Storage as the cloud destination. You will be asked to sign in with the Synology Account you wish to use to manage C2 Storage for Hyper Backup. After login, you may start the 30-day free trial if eligible or purchase a C2 Storage plan. For more information on creating backup plans with C2 Storage, see our step-by-step tutorial.


How To Schedule A Synology Cloud Station Backup

  1. Synology C2 Storage for Hyper Backup requires Hyper Backup version 2.2.4-1213 or above.
  2. Synology does not guarantee compatibility with DSM or Synology C2 Storage for older versions of Hyper Backup
  3. Synology C2 Storage is not supported in China.